Policies

Warranty - Disclaimer

All Products sold by Clausen Racing, Inc. are sold without warranty, expressed or implied. No warranty or representation is made as to the product's ability to protect the user from any injury or death.  Automobile racing is a dangerous activity and the user shall assume all risks and responsibility.

Some manufacturer warranty may apply.

Shipping to Lower 48 states ONLY!

15% Restocking Fee.


Product Availability

Backorder Policy

Occasionally a backorder will happen, even with our large inventory. In situations like this, we make every effort to fill the backorder as soon as possible. If the backordered item happens to be part of a larger order that has already been shipped to you, we'll pay the handling on that backordered part. It is very important to us that you are completely satisfied with your entire order, every time. If you have any questions about your order, please contact us.


Shipping Policy

SHIPPING

Please make sure we have your shipping address accurate and complete on your order to ensure the quickest possible delivery time. Our goal is to ship all orders within 1-2 business days. Remember, all custom and made-to-order parts require additional lead-time for delivery. We ship UPS Ground to all 48 contiguous States. Air Freight is used to Alaska, Hawaii and Puerto Rico. Depending on your parts requirements, we may need to choose to ship some products from our fulfillment center in the Midwest. All shipping charges are based on the total weight of your order and you will only be charged one low delivery price. Common Carrier/Truck Shipments may be required for domestic shipments for oversized, overweight and items require special handling. If this is the case, we will call you to schedule your delivery. IMPORTANT NOTE: Please be home in these cases at the scheduled time of delivery as re-delivery may apply to re-deliver.

Parcel Damages in Transit - inspect your shipment upon arrival! Report any damage or shipping related breakage immediately to the carrier.

Please see our shipping rates for information related to shipping costs.

PLEASE NOTE:

UPS package travel times are based on business days!
This means that packages travel on Monday through Friday ONLY, not on Saturday or Sunday (except for Next Day Saturday Delivery, for which there is an extra cost). If you place your order before 12:00 p.m. EST on Friday and your shipment has a scheduled delivery time of two days it will arrive on Tuesday. If you place your order before 12:00 p.m. EST on Saturday, Sunday, or Monday and your shipment has a scheduled delivery time of two days it will arrive on Wednesday.


Privacy Policy

Shop with Confidence at our online store. We understand your concerns about online security and maintain rigorous standards to ensure your personal information is safe when you shop with us.

Your information is safe. Neither your name nor anything about you is sold or shared with any other company.

Privacy Policy

The following is our policy regarding the privacy rights of visitors to this website. We respect your right to privacy and your desire for a secure online shopping experience.

Information we collect and how it's used

- Aggregate Information
We collect aggregate information on visits made to our pages. This information helps us improve the content of our site.

- Other Information We Collect
When you purchase a product we ask you for the following information: name, address, phone number, e-mail address, and credit card. This information is used to process your order and if necessary, to contact you for help when we are processing an order. All information we collect is stored in a secure database.

We also collect e-mail addresses to inform our customers that we received the order, and to send notifications of special offers and promotions.

- About Children (Under 18)
For their protection, we ask that children do not submit information to us without the consent of a parent or guardian.

- Secure Shopping
We use an SSL (Secure Socket Layer) digital certificate provider, providing our customers the strongest certificate services available. Your credit card information is encrypted while traveling the Internet.

- Disclosure of Information Policy
We never make your e-mail address available to any other company or organization. If you supply us with your postal address, you may receive periodic mailings. If you do not wish to receive such mailings, please let us know by calling or writing us using our contact form.
If you have supplied us with your postal address, we do not share your name and address with any companies.

- Need to make a change?
If you would like to change any of your transactional information in our database please feel free to contact us.